Reviews
Ric Schultz
in the last week
This is the 2 time over 3 years that I've rented space from Storage Master. Both times were the perfect customer-centric experience. Friendly, knowledgeable, and most of all helpful support staff. The place is clean and secure. The price is right, and the free use of the truck is amazing!!
Alesha G
in the last week
The customer service can't be beat! From the minute you walk in the door they take care of you like family. Prices are the best around!
Luis Cartagenova
in the last week
I just rented a space here, today I went to get my keys and see the place. It is the first time I rent a storage space. The gentleman at the reception went out of his way to explain how the storage system works, where are the access gates and doors, access numbers, how the keys work and then he walked me to my unit and demonstrated how the lock works. Great customer service!
Bobbie Peters
in the last week
We have used Storage Masters - New Berlin over 3 times in the last few years for short term storage. Always a painless process and has been a real asset when we need to store items. Great team, always very nice!
JAY RAVICHANDRAN
in the last week
Staff (Kyle and Amy) was friendly and helpful. Storage space was clean and just what I needed. I would recommend it to anyone. It was a great experience working with them.
Karthik Ashokan
in the last week
Fantastic service! We originally rented a 10'x25' unit, but as the move started, we realized that it was going to be too small (based on the size of the trucks). Kyle, from Storage Master, quickly changed our unit to a 10'x30' and we only has to pay the additional cost of that unit (no cancellation or change fees!). Additionally, we needed a second unit and they were able to find it just adjacent to the first unit! The service alone deserves 5 stars. Also, there are multiple doors around the buildings and loading dock so that the movers were able to quickly unload (saving us hourly costs). Highly recommend!
Leah Jakubowski
in the last week
Great service and clean units/office. We were able to get a unit and moving truck and move in the NEXT DAY!
Kevin Gilligan
in the last week
Staff is very helpful. Facilities are well maintained and very accessible. Units are kept at a comfortable temperature and are very secure
Thomas Hines
in the last week
Considerably Cleaner,Much Brighter, lots of carts all around,on every floor. The elevator was Awesomeness 👌 the full size roll up garage door was a big help too. All for Considerably Less than a local competitor. NOT much competition if you ask me😉
Luis Cartagenova
in the last week
I just rented a space here, today I went to get my keys and see the place. It is the first time I rent a storage space. The gentleman at the reception went out of his way to explain how the storage system works, where are the access gates and doors, access numbers, how the keys work and then he walked me to my unit and demonstrated how the lock works. Great customer service!
Julius Fourston
in the last week
New to the storage Master New Berlin location and it has been great customer care.
A Google User
a month ago
New to the storage Master New Berlin location and it has been great customer care.
Rebecca Bergmann
in the last week
The service received was stellar. The office staff was beyond pleasant and helpful. Thank you both Samantha and Kyle for answering all of our questions and making the process easy and smooth.
A Google User
3 months ago
The service received was stellar. The office staff was beyond pleasant and helpful. Thank you both Samantha and Kyle for answering all of our questions and making the process easy and smooth.
Armand Luna
in the last week
Very helpful staff and for some reason they remember my name when I pay in person monthly. Security cameras everywhere which gives piece of mind.
A Google User
4 months ago
Very helpful staff and for some reason they remember my name when I pay in person monthly. Security cameras everywhere which gives piece of mind.
Laura Golner
in the last week
The staff are always incredibly accommodating and friendly. Renting is a breeze and having a truck to use to move in was uber-fantastic!
cherell hollins
in the last week
The service is excellent and they were very understanding and reasonable highly recommend!
A Google User
a week ago
The service is excellent and they were very understanding and reasonable highly recommend!
Sue Smith
in the last week
I had an awesome experience both on the phone and in person. They were able to change our reservation at the last minute which worked out great for us. Thanks Storage Master. You are the best!!
A Google User
a month ago
I had an awesome experience both on the phone and in person. They were able to change our reservation at the last minute which worked out great for us. Thanks Storage Master. You are the best!!
Patricio Espinosa
in the last week
Very easy to do business with. Great experience. Great follow up with calls.
A Google User
a month ago
Very easy to do business with. Great experience. Great follow up with calls.
Cailin Loose
in the last week
Storage Master has been wonderful and the employees there are even better. We have been working with Keith and he has been so helpful and knowledgeable. Our unit was clean and easy to maneuver our furniture in to.
A Google User
2 months ago
Storage Master has been wonderful and the employees there are even better. We have been working with Keith and he has been so helpful and knowledgeable. Our unit was clean and easy to maneuver our furniture in to.
Nicholas J Wucherer
in the last week
Our Set-up and move into Storage Master was Great. Keith and Samantha were both really helpful in answering questions and making us feel welcome.
Hannah Allen
in the last week
This is a very clean facility. People are very friendly and helpful. We really liked the idea of getting a free moving truck for the day. Thank you!
Hannah Bagha
in the last week
This is a very clean facility. People are very friendly and helpful. We really liked the idea of getting a free moving truck for the day. Thank you!
Nicholas Cisler
in the last week
Great service! Samantha was awesome and made the rental experience fun! The unit was clean and ready to go and the use of the moving truck was a great help to start my storage unit experience! Keep on doing what you are doing!
A Google User
5 months ago
Great service! Samantha was awesome and made the rental experience fun! The unit was clean and ready to go and the use of the moving truck was a great help to start my storage unit experience! Keep on doing what you are doing!
Adam Marks
in the last week
The service is great! The units are in a great location and they have a variety of storage units to pick from. What could have been a bumpy transition when it comes to moving has been pretty painless thanks to Stoage Master.
Sara Crisp
in the last week
My husband and I just started renting. The staff was extremely courteous and helpful. We were able to get everything moved in on day one with the free move in truck. Everything was easy to find and work with in the facility.
Simon Bouwman
in the last week
The staff at the New Berlin location was easy to work with, very helpful and seemed eager to answer any question that we had! The facilities and units are clean and easy to use.
The only thing I would change is to install lights in the storage elevator in the uncontrolled climate building because it was a bit dark while loading our belongings into the elevator. Overall, I would recommend!
brad stevens
in the last week
I'm a long time Tennant. Rent is a little on the high side,but you pay for the easy location. My rent, a 10 by 20 $165.00/Mo. 7am to 7 pm access . Nice folks in the office.
William Francis
in the last week
Jason and crew are helpful friendly and kind
The facility is great!
They keep it a Clean orderly facility and they truly exemplify great customer service!
Linda Johnson
in the last week
Samantha was a great help to us and very knowledgeable. She assisted with two units that were needed for individual family members and worked to find the best choice for us.
Sandy M
in the last week
It was wonderful dealing with Storage Master...they were very helpful with all my questions. The prices are reasonable and the fact they had a truck we could use put them over the top. I would always rent from them.
Pam Ferderbar
in the last week
Dealing with the staff at Storage Master New Berlin has been a dream. They are always helpful and pleasant. I plan to vacate my locker this evening and Kara has been so wonderful in terms of helping me complete the paperwork, etc. I forget my codes all the time and they are great about getting back to me with the needed assistance. My unit is in the climate controlled area - so far I have had no problems in nearly 4 years! I haven't been to the unit in 6 months, but I anticipate it will be perfect. Awesome company!
Debi Thomka
in the last week
Storage masters was very helpful with our move. They have everything you need from boxes to rental trucks which are free when you get storage. They are nice and kept clean.
Peter Renwick
in the last week
The staff is very nice. The communication is excellent. The facility is nice and clean. I would recommend to all of my friends and family that need storage.
Emily Putz
in the last week
I contacted Storage Master after a not so positive experience with another storage facility. From the initial phone call I made to Storage Master, I felt welcomed. When I arrived at the facility, the staff was incredibly accommodating and knowledgeable. I could not have asked for a better experience!
Jeremy Sorgent
in the last week
Great place to store your personal belongings. Having the free trucks really makes it a breeze to move in.
Hillary D
in the last week
These guys have been great. I absolutely love the customer service here! Everyone is so awesome and they do a great job. Rental of units and trucks is easy and simple. Payments can be made online. They are quick to respond via email or phone for questions. Plus the facility itself is always clean and safe. I will always store here!
Daniel Mears
in the last week
Great service! Free truck rental with a storage unit is a great deal!
KC Zieroth
in the last week
Jason at the New Berlin location was fantastic! Very thorough and helpful throughout the check-in process. I had never rented a storage unit before and he made it very easy! Thank you, Kim
Stacy Gallo
in the last week
Very convenient the way everything is set up. Everyone was great to work with.
Earl Schumacher
in the last week
It was very easy to rent the storage area, the people are very helpful. The storage area was clean and dry.
Kyle G
in the last week
Great place felt safe at night and had easy time getting my stuff In and out.
Brianna Morris
in the last week
Very Grateful for the deal I was able to get with the truck! I had to move out due to the fact my boyfriend decided to skip town and leave me holding the bags. I am very grateful. Thank you so much fro the friendly staff and great Service!!
Jeff Behlendorf
a week ago
Friendly professional staff. Clean modern facility. Very well explained and up front about all the pricing and amenities. Easy from start to stored.
Oscar Becht
2 months ago
The units are very secure and clean with easy access for the climate controlled ones. The staff is friendly, informative, and go above and beyond to assist you with all your needs.
Tiara Cohen
3 months ago
Jason was so helpful and pleasant....he helped make everything go very smoothly, he was very knowledgeable....he was much needed and appreciated.....
Adriana Molina
2 months ago
All the employees were super friendly! Moving can be a stressful time which causes a lot of worry. Having a place that has friendly people to help along with awesome storage solutions made my day! I am so happy and grateful for Storage Master! If anyone asks me I know who I will be recommending for storage.
Hulk Mom
3 months ago
Unbelievably great transaction. Smooth, and all paperless from start to finish. Loved that I could go on at midnight the night prior to rental, pick what I wanted, walk in the next day to finalize paperwork and then borrow a truck to move all of my stuff. Seamless!
Jessica Fagan
3 months ago
From start to move, Storage Master has been amazing. I personally worked with Jason. He helped me figure out the size that would work best for my situation, he also explained the entire process thoroughly, and it was no problem at all to get extended hours on the moving truck and access into the units as well. I am happy with my decision to store my things with Storage Master! They make a semi stressful situation bearable and easy.
Mindy Brence
4 months ago
Jason has been very easy to work with. I started with one storage, then added a second when my Mom moved and then a 3rd when my boyfriend moved. Every time I called up and Jason had everything ready before I walked through the door.
Tracy Lofy
4 months ago
The new management rocks, they are helpful and always professional. Clean secure units. I would recommend Storage Master for your storage needs.
Karen Wenzel
6 months ago
We love our storage unit at Storage Master. Use of the truck is always helpful. Just recommended a client use their "Self-Storage on Wheels". Very helpful and client was very happy. Much easier to use than a POD...
highly recommend. They have several locations convenient to all areas of the Milwaukee Metro area
Shanta Lock
6 months ago
I for one love this place. The staff was friendly, helpful, and understanding about my needs for storage. I love the climate control storage area and the cleanliness of the property. One day I needed to get in later than the hours permitted, I called the emergency number and the guys got right on it to let me in and it was on a holiday. Oh, and let me not leave out the fact that it is very affordable. Thanks guys!
