Kate Wilcoxin the last weekChris helped me to reserve a unit so that it would be ready to go after a cross-country move! Everything went super smoothly and he even gave us a bigger unit for no increased price. Everything is super easy to access and appears to be new, clean, and in great shape. If you need storage this is the place to go!
eric Jaya week agoWould have given a five star but there were computer problems and the only backup was to drive 15 minutes to another location to have them complete paperwork.
Also, there should be a more convenient way to unload car/truck.
Overall though, good value and the managers at both locations handled it well.
Jane Lukach2 weeks agoGreat location and convenient for easy access on and off expressway. The main office was clean and welcoming with bathroom facilities. Chris explained all the details of the facility and was very nice. The free moving truck was a big bonus!! The indoor unit we rented was clean and exceeded our expectations. All in all, a great value!! I would highly recommend Storage Master to anyone!
Megan Kaminskia month agoStorage Master has been great to work with! The staff is very helpful and friendly, the facilities are clean, the location is great, and overall it’s been a great experience. I definitely recommend Storage Master.
Patrick Dal Santo2 months agoI’ve had to use several external storage units throughout the last 15 years and the Bay View Storage Master location is hands down the best one I’ve used before.
1. The rental / enrollment process was a breeze
2. Their customer service is excellent and fast
3. The facilities are kept clean
4. They have multiple loading areas with raised docks or large door ground floor entry
5. They have extremely sturdy carts to use there for moving your stuff around
6. They have large access lifts on the inside to move your loaded carts up/down with ease
7. It feels secure
patricia ortegain the last weekThe whole process was easy! It took minutes from my initial meeting to set up payment. I received emails and text confirming my storage unit and if I moved it. Communication has been great!
Anthony Canoin the last weekChris was a great help and the process was super easy. Unit is nice and clean and seems secure. Thanks again.
Cuc Lein the last weekThe front desk was very helpful and flexible with the timeline when we first moved in. The storage unit are nice and clean. Definitely recommend this place !
Evan Hummerin the last weekMy experience with Storage Master could not have been easier and more straightforward! Chris, one of the managers was super helpful and friendly throughout the entire process. I really liked the fact that I could rent one of their trucks for the day for free. I would recommend storage master to any of my friends.
Joe Hornessin the last weekWe recently sold our home and did not immediately have a new place to move into. All of our possessions needed to go somewhere, including a grand piano. Chris, at Storage Master, was a lifesaver. He was super professional, called me by name every time I stopped in, listened to our situation and helped us rent exactly the space we needed. He made adjustments on the fly and helped us find the best rates. The free moving truck allowed us to remove a lot of the clutter from our house while we were showing it without having to hire movers. The facility is spotless, beautifully maintained, easily accessible and secure. From service to the facility, Storage Master has been the best.
kelly krieskiin the last weekVery easy process, free truck is legit, and saved us money on a uhaul. The space itself was easy to access and looks clean. Would defintely recommend!
Maggie Kin the last weekGreat prices, clean facility, easy access, friendly and helpful manager, and a free truck rental for a day! Canâ€™t get better than this!
Bill Williamsin the last weekVery cool place. Beer is outstanding. Highly recommend this place
atiana fostera month agoChris is very professional and understanding! This is my second time working with him and my experience is always a pleasant one!
atiana fosterin the last weekChris is very professional and understanding! This is my second time working with him and my experience is always a pleasant one!
Tasha Hughesin the last weekI had a great experience. Chris was amazing and made my move in so easy when I was so exhausted. Thanks Chris you ROCK!!!!!!
Andrew Vasinain the last weekThe process of picking a unit and getting setup was quick and easy and the free truck rental was extremely helpful! Fair prices and a helpful staff. Would recommend
D Boein the last weekChris and his co-worker were wonderful! I would recommend storage master to anybody looking for a storage facility.
Matt Verstegenin the last weekVery easy set up, Chris was great to work with. The free truck rental was nice!
Brenda Sonnenburgin the last weekThe staff was very friendly. They answered all the questions I had. They explained the lease agreement when I had questions on it. I was very satisfied with the service I received.
Beverly Hagenin the last weekMy experience has been excellent. Chris helped me with all the details. He made the process unbelievably easy.
The day of my move, I needed to size up the storage locker I got. I called Chris and once again, he took care of everything efficiently.
Not everyone wants to work with senior citizens because we can take a bit more effort. Chris was patient, efficient, welcoming and knowledgeable.
My daughter had utilized this facility and recommended it..... she was right. I would give the highest rating possible to Storage Master and especially Chris who worked with me on this project.
Brent Frankin the last weekThe facility is clean, easy to navigate, and the space was just right...cannot beat the price and they throw in a moving truck for the day. Great customer service too. Definitely recommend anyone needing storage in the area.
Abby Slackin the last weekVery easy payment methods. Great employee crew ! Chris was extremely helpful and walked me through the whole process. The facility is also very tidy and easy to access.
Corinne McGrealin the last weekWe had a fantastic experience renting a unit here. The office space is very clean, and Chris was very helpful. We were able to get a unit easily in our desired location with easy access to the stairs and elevator. Would rent again from here.
Kevin Sullivanin the last weekChris and team at the Storage Master Bay View location are great! They rescued my wife and I and our belongings from a total disaster situation with another storage company in Milwaukee. Chris provided prompt and excellent customer service and even got us a better deal for the same size unit as we previously had. Would highly recommend if youâ€™re looking for a safe and reliable spot for your possessions!
Suzanna Considinein the last weekSuper easy to communicate with, and being able to use the moving truck made the whole process really easy.
Merideth Konkelin the last weekChris is the best, happy repeat customers who wouldn't rent anywhere else!
Aaron Lin the last weekVery reasonable monthly rent for large temperature controlled spaces!! With a lift, truck dock, and several doors all over the facility you can easy move-in your possessions. The facility is very clean. Platform trucks provided, and a free truck rental with rental agreement!! The only downside is that you do not have access to your storage 24/7. You are only permitted access from 7am-7pm, but that is more than suitable for me.
TTFY Steven and Robinin the last weekCalled and spoke and emailed with Matt. No problem with coming in to check which unit size would work to store our two motorcycles. When we arrived Matt wasn't there, but Chris took care of us. Showed us the units sizes, explained the contract. Did not rush us to decide. We decided on a unit, signed up and parked. Very professional and friendly! Thank you.
Don Ellingsenin the last weekEasy, efficient and very clean, in the heart of Bay View with easy access to the Park Freeway and downtown. Signed up in minutes and began loading in the same day, convenient hours and friendly staff. Plus free one time use of a truck if needed.
Steve Petersonin the last weekI checked a few places out and by far, Storage Master had the best options for the price. The staff were very willing to assist in explaining the options and details which helped. The ease of getting into the building and storage area is a definite plus, not to mention the extremely positive commitment to customer satisfaction demonstrated by Chris and the staff we encountered. Thumbs up!
Amanda Ewertin the last weekThe process to get my storage unit was simple and quick. Very profesional.
nathaniel pierin the last weekVery professional got excellent service right when I walked through the door. Very clean and secure.
Patricia Spicerin the last weekThe Manager, Chris is the best! He is professional and considerate. He genuinely cares about people.He goes above and beyond the call of duty, he even text you. The facility is easy to access and safe at night
Ian Nunnin the last weekVery professional staff. Free truck, hand cart, freight elevator...very convenient.
Dominic Holleyin the last weekNo complaints at all! Chris was extremely accommodating and I honestly had a better experience than expected with truck service! Most definitely recommended
Phil Vaccain the last weekThe folks at Storage Master have always been helpful and courteous. The space is well lit and feels very safe and well kept. I have no trouble accessing my unit or getting a cart to it. I would absolutely encourage anyone looking for additional storage to come here.
Karma Bihin the last weekMoved in easily after coming from Florida. Great service. Didn't know what lock I was supposed to purchase but was no issue. Chris was very helpful and understanding especially after our furniture knocked the exit sign off the hinges. Great affordable prices.
JUdith Suttonin the last weekI found Chris to be very helpful during my rental. It was nice to pick the day I wanted to move in and get the paperwork done ahead of time. And the free truck was a godsend!!
Michael Warneckein the last weekChris at the Bay View StorageMasters office was very helpful, very informative and the customer service was top notch. The units are clean and secure and worth the cost to rent. The FREE TRUCK on moving day was the real seller! It worked so great for me!
Steven Angeliin the last weekI just moved some extra stuff into Storage Master this past weekend and have been very satisfied so far. Pricing is very competitive, the units are clean and secure, and the free truck was a huge help.
John Fisherin the last weekFriendly staff and they look out for your best interests. Space is easily accessible, safe and dry. Even my wife has ease of access.
Andrew Braunin the last weekReally great customer service experience. The facility manager Chris was not just helpful but also very responsive. He gave me clear and simple instructions to complete the unit rental process and also a run down of the facility when I arrived. I recommend this location based on my interaction with the staff.
Matt TeLindertin the last weekI couldn't be more pleased with this facility and the customer service. Chris went out of his way to get me in my unit quickly, even meeting me before they were open to the public to get me a truck ASAP. A free truck upon rental? Sign me up!
Thanks again Chris for your flexibility and service - it's very much appreciated!
Erica Thompsonin the last weekI've had a storage unit at this facility for the last several months, and my experience has been top-notch every step of the way. Chris is a model customer service representative; consistently friendly, informative, and efficient. He was able to offer me great deals that suited my specific needs. The "free truck with move-in" special is really amazing. I didn't take advantage of it when I moved in, but was still allowed to redeem it at a different time which was delightfully unexpected. I've rented box trucks several times before (mostly U-Haul), but this truck was particularly new-feeling, clean, easy to drive, and had a full-time rear-view monitor!
The facilities themselves are very well-maintained, well lit, clean, and secure. The loading dock and constantly-available carts made moving items in/out very easy.
I would definitely recommend this location to anyone looking for a clean, safe space to store their valuables with a highly responsive, personable staff and great rates.
Silvia Aragonin the last weekVery friendly staff, clean, and safe. Signings the contract only took a matter of minutes and Chris was very helpful in helping me find the right storage unit and the best deal!
Joe Pondin the last weekWe are moving and things were happening quickly. We visited Storage Master and signed up in a matter of minutes. Everyone here is incredibly professional and very personable. The facility is remarkably clean. The specials that they run make this the best deal in the area and beyond. Very pleased and will recommend to others.
Gabe Olandin the last weekMy Storage Master experience was perfect. I set up my reservation online after-hours and I was contacted first thing in the morning with the details I needed. After I got there, it was quick and painless getting the storage space I needed for the month with a free truck rental. Not to mention, it was a great deal. Chris was extremely helpful. Go to Storage Master for your storage needs!
nathalie knowlesin the last weekWell I called to ask about the different sizes and was given very good information. The gentleman told me that he was there until 5 p.m. I called my husband, who then called the manager and asked him to wait. The manager waited and my husband went from work to meet with him. The place is very clean. I like it.
Ann Zieglerin the last weekClean, efficient, well lit. Chris is a perfect gentleman and puts his customers first. A great spot to store your climate-controlled items!
Theresa Hoeftin the last weekWhat a fantastic experience! I called at end of the month needing local storage for month to month at a reasonable price. Not only did I find that ~ but also free use of a truck for moving. What a great deal! Chris who I dealt with was the best! He made the whole process easy and painless. I would highly recommend this place.
nathen kin the last weekI made my reservation online after the office was closed. I was called by Chris first thing the following day to answer any questions. I went to the office to meet with Chris that morning and he was very friendly and knowledgeable. He thoroughly explained everything to me even showing me the size of the unit I had reserved to make sure that it would be the correct size for my needs.
The lease agreement process was quick and painless. He then gave me a tour of the facility to show me the best entrance for me to use to access my unit and explained the FREE truck rental that came with my unit!
I would recommend Storage Master to anyone I know that is looking for a place to store their belongings at a great price in a facility that is new and extremely well kept. Not to mention the excellent customer service.
Ana Gerlachin the last weekI have sent emails to two storage places asking several questions. Chris was the only one who responded. So, a week ago my husband and I went to see what they offer. Chris was extremely helpful, polite and nice. He hold the unit we looked at and agreed to take. The place and our unit looked really clean and nice. Last Friday we went there, made the contract with Nick (who works there on Fridays. He has the same positive characteristics as Chris) and we moved in what we had at the point. The truck rental was awesome and the price was very good too. I highly recommend this place to anyone who needs a storage space.
Jimmie Buhrmasterin the last weekHad a very good experience with this place. Chris was very helpful and professional. Loved getting the free truck rental for move-in. Facilities were nice and my locker was easily accessible. Got a pretty great deal with the price too.
Ellen Sprehein the last weekI had a great experience with Storage Master. Chris was extremely helpful and polite. He showed me the various size units they had available, walked me to the unit I would be renting before working up the contract and even gave me a tip on how to save on my monthly rent. I would definitely recommend this storage facility to everyone in the Bay View neighborhood that needs a storage unit!
Kim Kuehnin the last weekClean, fast, friendly, efficient and responsive. I'd recommend storage master to everyone I know and plan on it!!
Anthony Idein the last weekGreat staff, friendly, helpful and my favorite; honest. New clean facility with prices you can't beat in the area. 10/10 would recommend
Arianna Sundickin the last weekWe had an excellent experience with moving into our storage locker. They were very helpful and the free truck was great.
Eric Garrisona month agoConvenient location, competitive rates, clean. Very friendly and helpful staff! Pretty cool that they have music playing throughout the storage areas.
Kari M2 months agoThis place was clean, the staff was friendly and helpful, and having the use of a moving vehicle at no charge was a huge perk. They do not lock you into a long term contract, and provide flexibility if you need to move to a different sized space. I am very happy with the service provided.
Tara R2 months agoStorage Master, Bay View
This experience happens to be the best one, I've ever had with any storage facility.
From the excellent customer service provided by Chris from the first call just to inquire. His expertise was impeccable with his knowledge and easy explanations of how the service works. It really made the decision to go with a storage seamless.The rental truck was very nice and clean, easy to drive. The storage facility itself was clean and easy to access.
Hands down, you have mastered storage and i will refer anyone who asks. Thanks for making it so easy!
Margaret Stearns4 months agoI just rented a unit at Storage Master in Bay View and had a fantastic experience! I was able to pick which unit worked for me by touring a couple of different units. I didn't end up needing the truck for this move, but will once I move to my new place. Not having to rent a truck separately was a huge perk! I would definitely recommend Storage Master to anyone looking for a storage unit!
Damian Gonzalez5 months agoEasy to get set up and going. Super clean and accessible units, all of which are climate controlled. Chris went above and beyond to explain a first-time storage unit renter on what to look for and what makes Storage Master the place to go to. Additionally, he was very knowledgeable with all the newbie questions that we presented without any hesitation. Excellent staff, location, and facilities make for a great combination!