Very easy access in and out of the gates. Nice looking and very, very clean storage units!
Feel worry free here. Top notch management. Clean moving truck rental available at reduced price for those that lease space from Storage Master.
New to the storage Master New Berlin location and it has been great customer care.
I never needed a storage unit till now and after researching, Storage Master in Franksville got back to me in a timely fashion. Debby was so nice and explained everything thoroughly. If I need a storage unit again, I would for sure call Storage Master without a doubt. Thanks, Debby
Very reasonable monthly rent for large temperature controlled spaces!! With a lift, truck dock, and several doors all over the facility you can easy move-in your possessions. The facility is very clean. Platform trucks provided, and a free truck rental with rental agreement!! The only downside is that you do not have access to your storage 24/7. You are only permitted access from 7am-7pm, but that is more than suitable for me.
The facility and my storage unit is spotless...cleanest storage unit I've ever had. Thanks!
Customer service was great. They made my storage seamless and quick. Thanks
So far it has been an amazing experience. I love that I can drive up to my storage locker. The free truck was a plus too. Pricing is good as well!
Storage Master is very professional and helpful! I have never rented a storage before so I went in with tons of questions. The manager was very friendly!
Very pleased with my storage unit and the process. Prices are reasonable, workers are welcoming, and storage unit is spotless and clean. I'm very pleased!
Called and spoke and emailed with Matt. No problem with coming in to check which unit size would work to store our two motorcycles. When we arrived Matt wasn't there, but Chris took care of us. Showed us the units sizes, explained the contract. Did not rush us to decide. We decided on a unit, signed up and parked. Very professional and friendly! Thank you.
Great Service, Friendly Staff who had all the answers for the questions we asked. Very easy to rent a unit and to reserve the free truck.
Great layout, very professional, also like the idea of a free truck to use for move in.
Jason is the best. .I highly recommend ths place.
My son Jon recently died and Karen and I needed to store his fishing boat, and then sell it in the Spring. Staff and phone folks were very helpful, and listened to me and I could tell they were moved by our son's death. Thank you for caring, and making the whole storage experience easy. Warren J. Klaus
The staff was extremely friendly and helpful, they responded quickly and addressed my needs. The contract was simple and handled electronically. The facility is clean, well organized and secure. This is my first time using a storage facility and this has been a great experience.
I had never rented a storage unit before, until I rented two units here and things have been smooth so far. The management has been very upfront about the policies and helpful to make sure I do what I need to not get stuck with paying for any time I do not need. This is really appreciated. Not something they have to do since, as an adult, I am able to read the terms and conditions and follow them. I rented a unit a few months ago and then a week ago, my garage door opener broke. So, on very short notice, I needed to rent a second unit at this space. Again, the management was very helpful in telling me all my options as far as moving the current locker contents into a larger one or renting two separate units. For my situation, separate units was a better option. The place is clean, easy to get into and out of and offers carts, garage bays to use to unload. Because this site used to be a used car dealer, there are several locations where I can move my vehicle inside, close the garage door and unload away from the elements. Great help. Also, the use of a truck proved to be helpful and since I rented a second unit a month or so after the first, I got to use the truck twice. One suggestion is to put a label in or on the truck so I could quickly see what the clearance / height of the truck is. It's not like I was going to hit any bridges and I could just get out and eyeball it, but just a little tweak that might be helpful. Truck was very easy to drive, anyone can do it. It is clean and reliable. Thanks, SM or Muskego! Lots of little touches that they do as far as communicating, making the moving process easier, the leasing process, etc, that helped someone new to this, like me.
It's a little ways out but private and enough space. The lady that helped me was very nice and understanding. Love my experience so far. The move out truck is a great bonus.
Outstanding experience. Great Customer Service, Very clean facility, competitive rates. Would highly recommend and will definitely use again!
Easy, efficient and very clean, in the heart of Bay View with easy access to the Park Freeway and downtown. Signed up in minutes and began loading in the same day, convenient hours and friendly staff. Plus free one time use of a truck if needed.
Debby is excellent at customer service. And that bald guy is incredibly handsome and funny and friendly. A company of integrity!
I checked a few places out and by far, Storage Master had the best options for the price. The staff were very willing to assist in explaining the options and details which helped. The ease of getting into the building and storage area is a definite plus, not to mention the extremely positive commitment to customer satisfaction demonstrated by Chris and the staff we encountered. Thumbs up!
Stellar customer service! I'm new to the area and they really took the time to explain everything thoroughly plus offered insight on local restaurants and areas of interest.