Facility was clean and the staff was very friendly. They were also willing to allow me to move my stuff even after they were closed. Really nice people and highly recommend their service.
We had our storage unit for two years. They were very helpful! The staff was fantastic. I would recommend if you need storage this is the right place for you.
Very fast and easy to rent from. Facility is very clean, well lit, and secure. Very happy to have a storage unit here!
From beginning to end I can honestly say my experience with Storage Masters has been a great one. The property is clean inside & out so are the storage units. They have a very sturdy lift/elevator for your furniture/heavy items. They also offer a free truck for moving! I luv it!
This location is clean and very secure! Not to mention the fairest deal around for heated and cooled storage! I have used them in the past and had very bad experiences with the old manager, I believe a young kid named Jason. He is gone, and more professional and mature management is now over seeing the business. It makes all the difference from my phone call asking info, to coming in to sign those papers, this time I was treated kindly and with respect. It was a great and fun experience and i will use this location again if i need to!! Thank you
When I got referred to Storage Master, Debby picked up the phone & all my questions were professionally answered! I decided to go to the facility & I met her, personally, she is a delight! She had me sign the contract & she gave instructions on how to get through the locked gate with a card and password easy to remember. I would highly recommend this facility! They offer free trucks to rent & their storage fees are less expensive than the ones I was calling! I recommend you call them first!
Quick and easy process to start a new rental. Clean facility with easy in and out access.
Great service. Explaining everything in detail with a sense of humor. We appreciate everything we experienced on setting up our rental space.
Just had a seem less move in , the people there really work with you to make certain that you are satisfied.
Thanks to Alex, David, Tony and Riley fir making the move in smooth!
Staff was great and very helpful. And, the facility was clean, well lit, and had plenty of storage sizes to accommodate our needs. Thank you, Jackie, for all your help!
Jackie was extremely helpful, thorough, and personable. The place seems very clean and well kept, and you can't beat the free move-in truck. Very happy I chose Storage Master!
Process was quick and easy. The property was clean and modern. Chris was helpful and offered to send me the contract digitally as I knew I would be short on time the morning of my move.
Very professional treatment , they call me back a short time later every time...
My locker was so clean you could eat off the floor. Beautiful trucks to just step in back or use the truck ramp ( I prefer stepping in ). I’ll be using them in the future as well ..
The process of leasing a storage locker with Storage Master was very easy. They have an example of the sizes of lockers available in their show room so I could see exactly what would work best. They explained the leasing process very clearly and answered all of my questions. I like that I can rent it month to month. The lockers have easy access and the locker was clean upon arrival. Great price. Very secure. Great location just off I794.
Everything went smoothly from the moment I inquired about a space. Kyle is very informative and easy to work with. Used the free moving truck which was enough for one trip for our purposes. Cart provided was large. Highly recommend this facility.
We had a great experience. The storage rep that worked with us on the phone and the manager in person were very helpful. We would highly recommend this place
Everything was great! The management was very accommodating with truck times.
This is the most organized and customer experience focused storage operation I have come across. Friendly, knowledgeable people, straight answers, easy to get started. Has all the hallmarks of a well run business. Clean, concise and convenient. Highly recommended.
I was in need of a storage unit recently. I wasn’t familiar with all of the storage units here in Wisconsin. I know of two storage units that I hear people talk about. I decided to go on the internet to look some up. Most of them say $1.00 for the first month which catches my attention. I saw storage Master and said naw! They sound expensive, but I’m going to try them anyways. It’s not going to hurt to try. I am so glad I tried because for one, their prices are reasonable and for two I believe their customer service is better than most of them. I have dealt with two storages in my past that I didn’t care to go back to. Keith, from Storage Master is awesome! He goes over and beyond helping customers with their needs. The smile is what really helps because customers already be stressing about what they need to do. The smile makes a big difference! He’s quick with his job as well. Keith, please keep up the great work because that makes a difference. People are going to continue coming back to your company and referring other people. This is a big business because people constantly need storage.
PS. Storage Master is clean, clean and clean! No matter what time you go in there, it’s clean!! Also, I didn’t have to worry about break-Ins. A TRUCK COMES WITH IT! YOU CAN’T BEAT THAT! OWNER CAME UP WITH A GREAT BUSINESS DEAL!
Highly recommended. Whether the owner or any representative I or my family has dealt with, they could not have been more accommodating and fair. So nice to have not had to worry about this phase of the moving and storage process. Thank you!!
Friendly & helpful staff, especially Jay & Anne! I rented a unit at Storage Master in Bay View for short term storage due to a move. Clean, secure, cost effective with flexible hours and, best of all, month to month payment with no long term contract. Very happy with my decision.
Very quick service. Storage areas are great. Price is good too. Get free truck rental up to 100 miles???? Don't have to use it right away. We are buying a house so will be helpful at that time.
Great service and great prices. This is my second time using storage master. Always friendly and easy to work with.