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Storage FAQs

How long is the lease term?
We rent on a month-to-month basis. Stay for as little as a month or for as long as you like.
Does Storage Master have climate controlled units?
Yes. Most of our facilities have both climate controlled and garage style drive up units.
How much notice needs to be given before I move out?
All contracts are month-to-month. However, we do require a 30-day notice before you move out.
What type of documentation do I need to provide in order to rent a space?
We require a government-issued photo ID (example: driver’s license, state ID, or passport).
Is there a security deposit?
No. We trust you. However, there is a one-time administrative set-up fee.
Are there any discounts or Specials?
Yes. We offer Free Truck usage for move-ins, $1 move-ins, and a 10% discount to students and active military personnel. See our Specials Tab on our website by clicking here.
Do I need Heated Storage?
Wisconsin has extreme cold temperatures that can reach to a minus 30° F in the winter months. These dramatic cold temperatures can cause damage to musical instruments, wood furniture, or books and other valuables. For added protection of your valuables, you should consider renting a heated storage unit. Storage Master has more than 2,000 heated units in many sizes.
How do I make a payment?
You can pay in person, mail a check or money order or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly.
What forms of payment do you accept?
Checks, money orders, VISA, MasterCard, American Express and Discover and cash.
Is there an additional charge for paying on-line?
Do you sell boxes and storage supplies?
Yes. We sell a variety of moving supplies in our office at discounted prices.
How do I know how much storage space I will need?
You can either use the Storage Size Guide or call our manager for assistance.
Are there any items that I am NOT able to store?
Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.
Does there have to be someone in the office to let me through the security gates?
No. At the time of signing you will be given your own security pass code that will allow you access to your unit during normal access hours.
Do you have handcarts available at your facility?
Yes. You are welcome to use our complimentary carts to move in.