I just rented a space here, today I went to get my keys and see the place. It is the first time I rent a storage space. The gentleman at the reception went out of his way to explain how the storage system works, where are the access gates and doors, access numbers, how the keys work and then he walked me to my unit and demonstrated how the lock works. Great customer service!
Love storage master Toni C is friendly and makes the move In a breeze.. the location is very clean . I would recommend to any1
I originally found this place online and reserved for a Friday but decided I wanted to get a 10x25 unit on Thursday I went to site location and nobody was there but I called the number and was helped promptly over the phone and gained access to my new unit instantly. Reasonable priced and great service. Just wish was 24hrs
We have used Storage Masters - New Berlin over 3 times in the last few years for short term storage. Always a painless process and has been a real asset when we need to store items. Great team, always very nice!
Matt and Jay are so accommodating and welcoming! You would love it here! I would never go anywhere else!
Staff (Kyle and Amy) was friendly and helpful. Storage space was clean and just what I needed. I would recommend it to anyone. It was a great experience working with them.
Fantastic service! We originally rented a 10'x25' unit, but as the move started, we realized that it was going to be too small (based on the size of the trucks). Kyle, from Storage Master, quickly changed our unit to a 10'x30' and we only has to pay the additional cost of that unit (no cancellation or change fees!). Additionally, we needed a second unit and they were able to find it just adjacent to the first unit! The service alone deserves 5 stars. Also, there are multiple doors around the buildings and loading dock so that the movers were able to quickly unload (saving us hourly costs). Highly recommend!
Great experience. Easy check in and access to the storage space. The space was clean and perfect for our needs. They even matched the price of a competitor. Convenient access as well.
Storage master its in a great location very secure place and friendly staff especially Debby very nice and welcoming.
My experience has been excellent. Chris helped me with all the details. He made the process unbelievably easy.
The day of my move, I needed to size up the storage locker I got. I called Chris and once again, he took care of everything efficiently.
Not everyone wants to work with senior citizens because we can take a bit more effort. Chris was patient, efficient, welcoming and knowledgeable.
My daughter had utilized this facility and recommended it..... she was right. I would give the highest rating possible to Storage Master and especially Chris who worked with me on this project.
Storage Master provided an excellent service for my storage needs. They went out of their way to help me move my belongings in, assisting me in finalizing my agreement on short notice, answered my phone calls after hours, and provided me with everything I needed. Their service is excellent.
I highly recommend them and will personally seek them out first in the future for any storage needs.
The facility is clean, easy to navigate, and the space was just right...cannot beat the price and they throw in a moving truck for the day. Great customer service too. Definitely recommend anyone needing storage in the area.
I've never seen a smoother operation than this. The management is exceptional and respectful in every regard. They take a personal individual interest to insure customer satisfaction. Very clean facility!
Debby gave excellent service with a cheerful attitude. Very thorough in her explanation of services and info about the units. Units are very clean and well kept. Overall great experience.
Very clean and secure facility, built in 2017. It has a great location and easy access during business hours. Kara was very kind and helpful in explaining all the details of the rental agreement. Highly recommended! Now a repeat customer!
Quick response, very organized, well run operation. Feel safe having my property there!
Very helpful and professional staff. Competitive pricing.
Customer service is great. Debby is awesome!
Samantha was awesome and made everything go smooth with the rental. The unit is very nice... secure, clean, easy to move things into. When I had a problem, I called and left a message and they were prompt on calling me right away to resolve the issue even on a holiday weekend. Great place to work with!
Once again I need a storage unit and this is the first place I thought of. They are quick, friendly and still a good clean facility.
Elevator was extremely helpful. Equipment to move furniture readily available. Super helpful when I needed to get a larger unit!
Storage is Very Clean Great Area and location
Nice Key an Alot of Cameras to make you feel
Rented a couple of 10x10 units while moving. Location is great, clean, easy to get around, free carts for moving items in. The free truck is another added bonus. Kara is very helpful and made the process very convenient. Will definitely use again if needed.
Quick, friendly and convenient service. Prices are very competitive.