Nick is very friendly and helpful. Super clean facility. Reasonable rates! Highly recommend.
Beth Gerlach
in the last week
Debbie was great. Covered everything we needed to know and extremely nice. I'd recommend this facility to any of my friends
Juan espinoza
in the last week
The staff is very helpful and I like the fact that my items are secure inside the building. The truck service for moving was also very beneficial for me. I would recommend this company!
John Helm
in the last week
The front desk was very helpful and flexible with the timeline when we first moved in. The storage unit are nice and clean. Definitely recommend this place !
Easy sign up and fast and friendly service! Moving is the worst, but they made one part of the process easier. :)
Theresa Coleman
in the last week
I used Storage Master about 3 years ago and I'm planning on renting another space from them soon. I really liked the indoor spaces, the covered area to load and the security. I also liked that it was climate controlled. I especially liked having a truck available to rent directly from the location. Highly recommend this place!
Caroline Knox
in the last week
Kara is awesome! I love their customer service it is lovely facility and has big carts to take stuff from the truck to your unit!
Very polite and friendly service when I went to Storage Master to sign my initial contract. Answered all of my questions and were very helpful.
Mary Tutkowski
in the last week
My experience with Storage Master could not have been easier and more straightforward! Chris, one of the managers was super helpful and friendly throughout the entire process. I really liked the fact that I could rent one of their trucks for the day for free. I would recommend storage master to any of my friends.
Evan Hummer
in the last week
Clean, modern, welcoming facility with helpful staff. They were very helpful and answered any questions I had. There was a flat cart available which really helped me transport all my items to my unit quickly. The hallways are brightly lit and there is always fun, upbeat music playing in them which kept me going while putting away heavy boxes! My unit is clean and I love how high the ceiling is, allowing for stacking. Got a great deal on discounted first month's rent, and I'm thrilled about the free truck rental included and the fact you can use it later in the month if you need to (rather than the day you start your rental). This is my first time renting a storage unit and they made the process very easy for me!
Sarah Zakula
in the last week
Very polite and friendly service when I went to Storage Master to sign my initial contract. Answered all of my questions and were very helpful.
Mary Tutkowski
in the last week
The staff was very welcoming and helpful. They spent much time and effort demonstrating the storage units' size and location. I signed up for a 20-footer!
Georgiann Groves
in the last week
The customer service at the Franklin facility was fantastic! The building and locker is clean and well maintained. It was so easy to load my items into the locker by using the drive-in loading docks and carts. I also was offered the use of a free box truck, but decided to use that offer on my move-out. If i don't use the box truck, SM will refund my account $75. I have rented lockers in the past, and the customer service and cleanliness of the building by far is the best!
Linda Kapp
in the last week
An Clean and nice place to store your keep sakes safe and dry.... And a Very Good staff AWESOME COSTOMER SERVICE.
Tasha Lee
in the last week
We recently sold our home and did not immediately have a new place to move into. All of our possessions needed to go somewhere, including a grand piano. Chris, at Storage Master, was a lifesaver. He was super professional, called me by name every time I stopped in, listened to our situation and helped us rent exactly the space we needed. He made adjustments on the fly and helped us find the best rates. The free moving truck allowed us to remove a lot of the clutter from our house while we were showing it without having to hire movers. The facility is spotless, beautifully maintained, easily accessible and secure. From service to the facility, Storage Master has been the best.
Joe Horness
in the last week
Very easy process, free truck is legit, and saved us money on a uhaul. The space itself was easy to access and looks clean. Would defintely recommend!
kelly krieski
in the last week
Love this place. Clean. People are super. The guy even stayed a half hour past closing time so I could pick up the free truck keys (I came all the way across town and traffic was horrible). Great Customer Service.
William Pickering
in the last week
Keith was very friendly and took the time to explain everything regarding my new storage unit.
I was very pleased with my initial experience. Courteous, helpful and honest staff makes the storage experience enjoyable and not stressful.
Christopher Words Sr
3 weeks ago
I was very pleased with my initial experience. Courteous, helpful and honest staff makes the storage experience enjoyable and not stressful.
Christopher Words Sr
in the last week
Facility is very well-kept and organized, and prices are competitive compared to other storage companies. The Manager is helpful and professional. Overall, a positive experience. Outstanding.
Was in need of a storage unit ASAP & Jackie jumped to it quickly to help me. It is my 1st time ever needing to store anything in a unit. With Jackie’s super kindness she made this a breeze. Storage Master has all the right ways to protect my items. I feel safe in this decision. The FREE truck also great! A huge thank you to Jackie again!! I will definitely recommend!
Jennifer Czarnecki
in the last week
The Franklin Storage Master team will go the extra mile to meet your storage needs. Keith and Tom were instrumental in my decision to pick Storage Master for my pre-move needs. Give them a call. Great to work with.
Ed R.
2012Edger
in the last week
