Truly friendly service and great customer experience
Have you ever been treated like a customer?
Did you get the sense that the person on the overside of the phone was genuinely seeking to meet your needs?
Well, I have experienced such treatment. Keith’s customer services on the phone and in person are second to none! Keith made me feel like an long time friend from the beginning.
I observed how he interacted with established and potential customers during my application process. Keith delivered a beautiful ability to single focus on to each person. That makes this establishment 99%above others, even in the same chain or industry.
Debbie was timely, kind, flexible, transparent, and thoughtful throughout my move in experience. The storage unit itself is in excellent condition, and easily accessible/safe. Very grateful to have chosen this particular location. Highly recommend.
Matt and Jay are great to work with. The units are clean and secure. Appreciate all their assistance with scheduling. Moving is stressful enough and this was the easiest part!
Great experience! Everything went so smoothly. Locker is clean and secure.
Customer service was really good, he cracked jokes, and even kept restocking the candy bowl. He was also respectful and professional.
I was extremely happy with the service received when setting up a lease for a storage unit. The gentleman I worked with was very professional, pleasant and knowledgeable. I am very confident storing my belongings will be secure and safe.
Chris and his co-worker were wonderful! I would recommend storage master to anybody looking for a storage facility.
I was hoping to find a storage close to my home that was secure, clean, and reasonable. And this is what I found at Storage Master! But what I did not expect was the friendly and helpful service I was given! Awesome extra!! I highly recommend this place!
This is the 2 time over 3 years that I've rented space from Storage Master. Both times were the perfect customer-centric experience. Friendly, knowledgeable, and most of all helpful support staff. The place is clean and secure. The price is right, and the free use of the truck is amazing!!
Excellent people, service and storage facility. Been using them for long time. Never been disappointed. One caution though! Beware of the speed traps around the area. Pay close attention to the speed signs.
Nice place, and nice people. With a affordable price.
Keith was very helpful in helping find the right size for my needs
Best storage unit I’ve ever rented. Temperature and humidity control, overall cleanliness is 5 out of 5.
Free truck rental is no-lie it is FREE! Saved me money and hassles.
Talked to several staff on phone and in office... all courteous and professional and helpful.
The customer service can't be beat! From the minute you walk in the door they take care of you like family. Prices are the best around!
The Storage Master in Muskego has been nothing but great for the year and a half I've been there. Facilities are well kept, clean, well lit, and easily accessible. Moving in and out of the unit was a breeze! Anytime I've had a question, I just call up and Keith was there to help me. Great personality to work with!
Very easy set up, Chris was great to work with. The free truck rental was nice!
Dependable, quick and extremely helpful. I will hire them again.
I called around to get some quotes for storage lockers in Muskego. I spoke to a few people. Storage Master was a little higher than the rest. However it included a free truck for moving day! Also I talked to one of their services members Peggy several times and she was amazing! Her customer service encouraged me to choose them over the other locations. My space is clean and access is very easy. I couldn't be more happy I choose Muskego Storage Master.
The staff was very friendly. They answered all the questions I had. They explained the lease agreement when I had questions on it. I was very satisfied with the service I received.
I just rented a space here, today I went to get my keys and see the place. It is the first time I rent a storage space. The gentleman at the reception went out of his way to explain how the storage system works, where are the access gates and doors, access numbers, how the keys work and then he walked me to my unit and demonstrated how the lock works. Great customer service!
Love storage master Toni C is friendly and makes the move In a breeze.. the location is very clean . I would recommend to any1
I originally found this place online and reserved for a Friday but decided I wanted to get a 10x25 unit on Thursday I went to site location and nobody was there but I called the number and was helped promptly over the phone and gained access to my new unit instantly. Reasonable priced and great service. Just wish was 24hrs